With a lot of cleaners out there it can sometimes be hard to find the best companies, in this I will show you the top 10 things to look for when selecting a tile and grout cleaning company to get the best overall results
Hopefully by the end of this list you will have a good idea of what to look for when searching for a professional tile and grout cleaning company. Whether you use us as that company or another one we really want you to have the best end outcome and following this check list will get you there. Remember if you have any questions never hesitate to call you local specialist 480-352-2987
Here is the Phoenix area we have a a lot of different cleaners, most will have the ability to clean tile and grout but only a handful will directly specialize in tile and grout. When selecting a company make sure they are not a do all. this helps in multiple ways, first you will get technicians that only do tile and grout and second you wont have to worry about the company trying to up sell and concentrate their efforts on the other cleanable surfaces in your house
Just like there is a lot of companies, there is a lot different equipment and tools in this industry. You want to find a company that runs proper truckmounted units to properly clean your tile and grout and what I mean by that is there are truck mounts that are great for carpet cleaning and run at a max of 900 PSI with 2.5 GPM, which again is plenty for carpet cleaning but tile and grout should be cleaned with at least 1200 PSI and 3.5 GPM with a sx 15 spinner. So as you can see finding a company with the right equipment will benefit you at the end of the day.
One of the big things I look for with any thing I do is what others have to say about the company and their service they received, now remember not all customers will always be happy so it is good to see how a company handles negative complaints. You really want a company that stands behind their work if a customer is not pleased.
My opinion is there is nothing worse then hiring a company and a guy or guys show us in a regular T-shirt and a handshake. Now don't get me wrong there is nothing wrong with the old school type of work but I would like to see a company spend some money on their appearance, it shows me that they care what people think about their company, which will help later on if you are unhappy.
Having a a company with technicians that deal with your flooring every day will come to help with the cleaning of it, tile and grout is basic but there are different cleaners and methods depending on your type of tile and grout. So having an experienced tile an grout cleaning technician will help a lot.
Now your local home improvement store carries decent cleaners and sealer they wont even come close to the cleaning and sealing power of professional tile and grout cleaning and sealing products.
This kinda goes back towards #3 but expands on that, outside of good reviews you want to see that the company your are hiring has a great social media presence and a great website, my feeling on this is, its 2020 and great looking websites are easy and very cost efficient which makes that a must. They should also have a great social presence as social media is where a lot of business is done.
Bait and switch companies are still a thing, they sell you a low price to get in the door just to hike it up when there and there is nothing worse then calling for a price just to get, well I have to come see it. Well why do you think that is? Tile and grout is easy to price out, its either per sq foot or per room and the price shouldn't change because of location, find a company that clearly has their pricing on their website or can tell you them over the phone.
Although this one is down on the list, this is one of the most important one of all. The company you hire should have an open line before the job, during the job and well after the job is completed, there is nothing worse then hiring a company, having great communication until after the job is done and then it is like they just fell of the side of the planet. Make this one of your top priorities when looking for a tile and grout cleaning company.
This one speaks for its self, most companies are looking to fill their schedules with high priced jobs or as many as they can fit in a day, both are very bad for you in the end. Yes, having a lot of jobs is great but how can you give a customer quality if you have 5 jobs on the day, its really hard, find a company that allows the technician the time to the job right and having high paying jobs are nice but every customer is different in their needs and whether you are paying $150 or $5000, you should get the same great service across the board, we hear a lot of companies moving smaller jobs because they got bigger ones and that is not fair. So pick quality over quantity.
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