Terms and Conditions | AriStone Cleaning & Restoration

AriStone Cleaning & Restoration

Terms and Conditions of Service


1. Acceptance of Quote

By accepting the provided quote, the Client acknowledges and agrees to all charges and services outlined therein.

2. Absence During Service

If the Client is not present during the service, the Client authorizes AriStone Cleaning & Restoration to proceed based on recommendations discussed by phone. The Client agrees to abide by the 72-hour Unsatisfactory Policy and must communicate any concerns in writing, accompanied by photographic evidence, within 72 hours of service completion.

3. Chargebacks and Returned Checks

Chargebacks and returned checks will incur a $75.00 fee. The Client guarantees that sufficient funds will be available at the time of service.

4. Services and Recommendations

The Client agrees to the services and recommendations provided by the technician and confirms that expectations, potential issues, and complications were clearly explained.

5. Before and After Photography

The Client acknowledges that "before and after" photographs may be taken and consents to their use for marketing purposes, including websites, social media, and printed materials, without additional notice, permission, or compensation.

6. Photography Disclaimer

The "before and after" photographs are for illustrative purposes only. Results may vary due to factors such as surface condition, material type, and environmental influences. No guarantee is made that the results shown in promotional materials will be identical or achievable in all cases.

7. Most Thorough Cleaning or It's Free Guarantee

AriStone Cleaning & Restoration guarantees the most thorough cleaning or the service is free. Thorough cleaning is defined as the removal of dirt and debris. This guarantee does not apply to issues related to staining, discoloration, improper maintenance, or wear and tear. The Client must promptly notify AriStone Cleaning & Restoration of any dissatisfaction, allowing the Company to inspect and, if necessary, readdress concerns at no additional cost.

8. Website Content Disclaimer

The materials appearing on AriStone Cleaning & Restoration’s website may include typographical, technical, or photographic errors. AriStone Cleaning & Restoration does not warrant that any of the materials on its website are accurate, complete, or current. The Company may make changes to the materials contained on its website at any time without notice; however, AriStone Cleaning & Restoration does not commit to updating the materials.

9. Release of Liability

The Client acknowledges and agrees to the separate Release of Liability Agreement, which outlines potential risks associated with the services provided.

Release of Liability Agreement

This Release of Liability Agreement ("Agreement") is entered into by and between the Client and AriStone Cleaning & Restoration ("Company"). By engaging services, the Client acknowledges the risks described herein and agrees to the following:

1. Slip and Fall Risks

The Client understands that surfaces may become slippery during cleaning and agrees to keep individuals and pets away from service areas. The Company is not liable for any related accidents.

2. Staining of Grout

Due to the grout's porous nature, uniform coloration cannot be guaranteed. The Company is not liable for discoloration or staining.

3. Furniture Moving

While the Company may assist in moving furniture, it is not responsible for any resulting damage to furniture, property, or flooring.

4. Cracked or Missing Grout

Existing grout damage may be exacerbated during cleaning. The Company is not liable for necessary grout repairs.

5. Moisture on Wood Flooring

Despite precautionary measures, moisture may reach wood flooring, causing potential damage. The Company is not responsible for such damage.

6. Moisture on Baseboards

Moisture may cause swelling or deformation of certain baseboards. The Company assumes no responsibility for such occurrences.

7. Color Sealers

Pre-existing color sealers may deteriorate during cleaning. The Company is not responsible for any resulting damage.

8. Stripping of Sealers

Chemical stripping may cause unintended damage to surfaces or landscaping. The Client assumes all related risks.

9. Dry Honing

Minor surface marks may occur during dry honing. The Client accepts this risk.

10. Soft Stones

Natural stones (e.g., Travertine, Marble, Limestone) may suffer damage due to their delicate nature. The Company provides no guarantees against such damage.

11. Travertine Polishing Disclaimer

Due to the natural variability in travertine stone, uniform high-gloss finishes are not guaranteed. Variations in final appearance are normal and accepted by the Client.

12. Topical Sealers

The Client acknowledges the risk of deterioration of topical sealers during cleaning and assumes all responsibility if cleaning proceeds.

13. Landscaping

Reasonable care will be taken, but the Company is not responsible for damage to landscaping or outdoor property during services.

14. Travertine Pavers

Travertine pavers are highly absorbent and may be damaged during cleaning. The Client accepts all risks.

15. Outdoor Paver Stripping

Chemical and high-pressure cleaning processes may damage surrounding structures and landscaping. The Client assumes all related risks.

16. Efflorescence

Efflorescence may recur after cleaning due to natural causes. The Company cannot guarantee its permanent removal.

17. Epoxy Holes and Cracks

Filling of cracks and holes is a complimentary service, but perfect color matching and complete invisibility are not guaranteed.

Assumption of Risk and Waiver of Liability

By engaging services, the Client assumes all associated risks and releases AriStone Cleaning & Restoration, its employees, agents, and contractors from any and all liability for damages, injuries, or losses arising from the services provided.

By proceeding with services, the Client acknowledges and agrees to these Terms and Conditions and the Release of Liability Agreement.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

  1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on AriStone’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial use , or for any public presentation (business or non-business);
    3. attempt to decompile or rebuild any product or material contained on AriStone's site;
    4. remove any copyright or other restrictive documentations from the materials; or
    5. transfer the materials to someone else or even "mirror" the materials on other server.
  2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by AriStone whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

  1. The materials on AriStone's site are given "as is". AriStone makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, AriStone does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should AriStone or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on AriStone's Internet webpage, regardless of the possibility that AriStone or a AriStone approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on AriStone's site could incorporate typographical, or photographic mistakes. AriStone does not warrant that any of the materials on its site are exact, finished, or current. AriStone may roll out improvements to the materials contained on its site whenever without notification. AriStone does not, then again, make any dedication to update the materials.

6. Links

AriStone has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by AriStone of the site. Utilization of any such connected site is at the user's own risk.

7. Site Terms of Use Modifications

AriStone may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with AriStone's site should be administered by the laws of the country of Maricopa, AZ AriStone State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
  • We will just hold individual data the length of essential for the satisfaction of those reasons.
  • We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
  • Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
  • We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
  • We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.